SUPERVISORY TECHNIQUES

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There are several interpretations of the term “supervision”, but typically supervision is the activity carried out by supervisors to oversee the productivity and progress of employees who report directly to the supervisors. For example, first-level supervisors supervise entry-level employees. Depending on the size of the organization, middle-managers supervise first-level supervisors, chief executives supervise middle-managers, etc. Supervision is a management activity and supervisors have a management role in the organization.

This course will provide students with an understanding of the five major functions needed to accomplish this – planning, organizing, staffing, motivating and controlling.

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